Nobody has to take a leap of faith

Escrow by default

Buyers fund item cost plus reward before purchase. Travelers never risk their own money, buyers never pay for nothing.

Identity verification

Government ID, liveness selfie, phone and email — checked before a first deal can be accepted.

Proof at every step

Purchase receipt, packed photo, handover photo and a 6-digit OTP from the buyer.

3-day dispute SLA

Raise a dispute within 72 hours of delivery. Our resolution team reviews evidence and decides.

Prohibited item screening

Requests are screened against airline and customs restrictions for both endpoints.

Off-platform blocking

Payment requests outside CarryMate void protection and trigger account review.