Trust & verification
What the badges on a profile actually mean
Verification is layered. Each level unlocks more of the platform and raises a member's visibility in matching.
Verification ladder
- ✓
Email confirmed — can browse and message
- ✓
Phone confirmed — can post requests
- ✓
Government ID + liveness — can send and accept offers
- 4
Payout account linked — can withdraw earnings
Current stage
- 5
5 completed deals — Trusted Carrier badge
Trust score inputs
- Completed deals40%
- Average rating25%
- On-time delivery rate15%
- Response time in chat10%
- Verification level10%
Scores refresh nightly. Disputes resolved against a member reduce the score for 180 days.